Privacy Policy

Overview

This policy explains what information Liora Commercial Cleaning (“Liora,” “we,” “us”) collects through our website and quote request form, how we use it, and the choices you have. We collect only what is needed to respond to your request and provide cleaning services.

Information we collect

When you submit a quote request, we collect the details you enter:

• Full name and company name.
• Work email address and phone number.
• Facility type and approximate square footage.
• Scope and scheduling notes you choose to share.
• Whether you consent to receive text messages (SMS consent).

We do not collect sensitive health or financial information through this form. We do not use tracking cookies for advertising.

How we use your information

• To respond to your quote request and propose a scope of work.
• To schedule and confirm walkthroughs or appointments.
• To communicate about service updates relevant to your account.
• To maintain records of our correspondence and agreements.

Analytics

We use Google Analytics to understand how visitors use our site (for example, which pages are viewed and how visitors found us). Google Analytics uses cookies and collects information such as pages visited, approximate location and device type; it does not receive the information you type into our quote form. You can opt out with Google's browser add-on at https://tools.google.com/dlpage/gaoptout.

Text messaging (SMS)

If you check the SMS consent box on our quote form, you agree to receive text messages from Liora Commercial Cleaning about your quote request, scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

You may withdraw consent at any time by replying STOP to any message or by contacting us at the details below.

Sharing of information

We do not sell your information. We share details only with our own personnel and service providers who need it to respond to your request or deliver services, and only under appropriate confidentiality obligations. We may disclose information when required by law.

Data retention

We retain quote request information for as long as needed to respond to your request and for a reasonable period afterward for record-keeping. You may ask us to delete your information at any time.

Your choices

• Request access to or a copy of the information you submitted.
• Ask us to correct or delete your information.
• Opt out of text messages by replying STOP or contacting us.

Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is fully secure, but we work to protect your details against unauthorized access.

Changes to this policy

We may update this policy from time to time. Changes take effect when we post the revised policy on this page with an updated date.

Contact

Questions about this policy or your information? Contact us:

Liora Commercial Cleaning
1355 Waterbury Ct, San Marcos, CA 92078
(760) 642-8208

See also our Terms of Service.